Frequently Asked Questions

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Promotional custom apparel, such as t-shirts, sweatshirts, and hoodies, serves various purposes across different sectors. Here are some key reasons to consider creating Sleep and Play pajamas as promotional items:

Reasons for Promotional Apparel:

• Celebrate Special Occasions: Sleep and Play pajamas are perfect for commemorating significant life events, such as birthdays and births, providing a memorable keepsake for families.
• Brand Promotion: Businesses and organizations often create custom pajamas featuring their logos, slogans, or branding elements. This helps increase brand visibility and serves as effective promotional giveaways.
• Personal or Artistic Expression: Custom pajamas allow individuals to showcase their unique style, personality, and interests, highlighting their individuality in a fun and comfortable way.
• Fundraising: Selling Sleep and Play pajamas can be an effective way to raise money for a cause or charity, supporting community initiatives and non-profit organizations.
• Healthcare Branding: Baby care facilities, hospitals, and healthcare providers often use Sleep and Play pajamas as branded items to build customer loyalty and trust.

Explore Kidsblanks by Zoe for a wide selection of customizable promotional apparel, perfect for any occasion or purpose!

At Kidsblanks by Zoe, we offer a wide selection of high-quality blank apparel from top brands, perfect for custom printing and personalization. Here are the popular brands available:

Available Brands:

• The Laughing Giraffe®: Specializing in clothing for babies, newborns, kids, toddlers, and youth, this brand focuses on comfort and safety for the youngest customers.
• Rabbit Skins®: Known for its premium apparel designed for babies, newborns, kids, toddlers, and youth. Perfect for creating custom outfits for little ones.
• LAT Apparel®: Offering a range of versatile styles for youth, unisex, men, and ladies. These garments are ideal for screen printing, embroidery, and sublimation.
• Neil & David®: A go-to brand for youth, unisex, men, and ladies apparel, providing quality basics that can be customized to meet your branding needs.
• Sublivie®: Designed for babies, newborns, kids, toddlers, youth, men, and ladies, this brand offers sublimation-friendly fabrics for high-quality, vibrant prints.

Explore our wide selection of blank apparel from these trusted brands to find the perfect pieces for your custom printing projects.

At Kidsblanks by Zoe, we offer a variety of high-quality imprinting techniques to customize your apparel. Here are the options available:

Imprinting Methods:

• Screen Printing: A traditional printing technique that uses a mesh screen to transfer ink onto fabric. This method provides a high-quality and long-lasting print, ideal for bulk orders.
• Sublimation Printing: A digital printing process that uses heat and pressure to transfer dye onto polyester materials. This technique is perfect for creating vibrant, full-color designs with long-lasting results.
• HD Digital Printing: Ideal for printing highly detailed images, HD Digital offers vibrant colors, long-lasting durability, and the ability to print on a variety of materials.
• Specialty Inks: We offer a range of specialty inks, including texture, glow-in-the-dark, and metallic finishes, to add unique effects to your custom apparel.

Explore our imprinting options and choose the method that best fits your design needs and materials!

Yes, embroidery is available at Kidsblanks by Zoe! Our high-quality custom embroidery service allows you to add logos, designs, or text to a wide range of apparel, including Sleep and Play pajamas, t-shirts, and more. Embroidery provides a durable and professional look, making it a popular choice for branding and promotional items.

At Kidsblanks by Zoe, we cater to a wide range of promotional markets with our imprinted and embroidered clothing blanks available at bulk prices. Our target markets include:

Target Markets:

• Discounters/Major Retailers: Offering high-quality blanks for mass distribution and promotional use.
• Events (e.g., 10K Races, Charity Runs): Ideal for event organizers looking to provide custom apparel to participants.
• Healthcare & Hospitals: Customized clothing for medical staff, patients, and promotional giveaways.
• Military/Government: High-quality branded clothing for military units, government agencies, and promotional campaigns.
• Sports Licenses: Perfect for teams and licensed sports apparel, customized with team logos or event branding.
• Theme Parks/Zoos: Branded clothing for staff and guests, enhancing the visitor experience.
• Churches: Custom apparel for congregational events, church branding, and fundraising.
• Colleges: Branded merchandise for students, sports teams, and campus events.
• Corporations/Businesses: Corporate branded clothing for employee uniforms, giveaways, and promotional events.

Whether you’re looking for bulk pricing or custom screen printing and embroidery, Kidsblanks by Zoe has the perfect solution for your promotional needs.

Yes, KidsBlanks offers custom printing services on The Laughing Giraffe and Neil & David branded apparel. Below is a breakdown of our wholesale pricing tiers.

Note: To qualify for wholesale discounts, a minimum order of 6 pieces of the same color, size, and style is required.

Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.

Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in so that you do not have to type it again when you come back and shop from us.

Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.

Credit cards are charged at the time of the order is placed before the order is shipped out. You will receive notification by e-mail if the payment was approved.

You can check on the status of your order by clicking on Order Status or by clicking on the link on your order confirmation e-mail to review your order.

If a tracking number is assigned to your order, you can track the order by logging in to the Order Status and reviewing your order.

If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.

Our return policy is available on the Return & Exchange page.

There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on ‘Search’ and type a search term related to what you are looking for and all corresponding results will be displayed.

There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the “Products” button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.

Information about our company is available on the About Us page.

Our contact information is provided on our Contact Page.

The trademarks, logos, characters and service marks (collectively “Trademarks”) displayed on the Site belong to Zoe’s Boutique LLC or are used with permission. Nothing contained on this Site should be construed as granting any license or right to use any Trademark displayed on this Site. Your use/misuse of the Trademarks displayed on this Site, or any other content on this Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Zoe’s Boutique will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution.

Please place your order through this website. We also accept written orders via Fax or Email (see attached form). However, should you prefer, all other orders will be taken over the Phone.

To obtain Wholesale pricing – there is a minimum order of 6 pieces per style number, size, and color.

• To be pre-charged.
• Pick-up times: 9.30am to 4.30pm.
• Please Call 24hrs ahead to confirm pick up time.

9.30 am – 2.00 pm M-F. Pick-up 2 hours from order placement. For your convenience please make an appointment with Sales Consultant.

Samples will be charged for plus freight fees. Samples may not be returned.

Additions to orders already placed but not yet shipped may be treated as a new order and be billed & shipped separately.

If canceling an order, and the order has already been shipped, you will be charged for shipping and will be responsible for shipping items back, plus be subject to a 20% restocking fee.

A variance of 2% to 5% from the order will be reflected on the invoice and accepted.

Receipt of Deposit is considered as full approval of the respective Sales Order in its entirety. This includes Style # / Sizes / Colors / Artwork Virtual / Label and other customized work.

All prices shown are per piece and are subject to change without notice.
The Laughing Giraffe reserves the right to change or discontinue styles, colors, sizes, or fabrics without notice. Actual colors or merchandise may vary from those shown on our website.

The weight and specifications noted in the pricelist and website are approximate.
Colors will vary by dye lot, we cannot guarantee that the color of each specific order will exactly match any sample you receive or match any garments you previously ordered.

Shrinkage – Cotton shrinks! Allow for shrinkage when ordering of between 3% – 8% shrinkage even for preshrunk goods. Certain Colors may shrink more than others of the same styles.

We accept Visa, MasterCard, American Express, Discover, and COD (Money Order, Wire transfer and Cashier’s Check are accepted). Certain orders may require a deposit. A fee of $35.00 will be charged on all returned checks. COD orders, for any reason delivery is not accepted; freight fees will be charged, which includes freight out and freight in.

• All returns & exchanges must have a Return Authorization Number.
  Returns & Exchanges: All authorized returns & exchanges must be made within 30 days of receipt.
• All returns are subject to a 20% restocking fee.
  Original freight fees are non-refundable. The customer is responsible for freight fees for returns.
• Returns of Good Merchandise after 30 days of receipt: No returns will be accepted with or without a Return Authorization Number.
• Unauthorized returns, exchanges, or COD returns: will be refused and returned to the customer at the customer’s expense.
• Defective Merchandise: A 20% restocking fee does NOT apply
• Altered, decorated (printed), re-labeled, or washed merchandise: These are not returnable under any circumstances, even if the merchandise is defective or shipped incorrectly. It is the customer’s responsibility to inspect the merchandise before embellishing (printing) or washing. The Laughing Giraffe® will not reimburse for any alteration, decoration, or re-labeling costs.

• Claims of shortage, price discrepancies, incorrect merchandise or defective merchandise must be made within (5) days after receiving date. The 20% restocking fee does NOT apply to defective merchandise.
• Damaged shipments must be reported to the respective FedEx/UPS driver. If possible please submit a photo of the damages via email to The Laughing Giraffe® to assist with the claim.
• Drop shipments: It is the customer’s responsibility to inform their embellishers of the exact style, color, and size they are being sent and have them checked before embellishing. The Laughing Giraffe ® cannot and will not be responsible for discrepancies in orders received by parties other than invoiced customers.
• To Receive Proper Credit/Refund, Please Follow These Steps:
  • Step 1: Call our Claims department at 714-966-2396 ext. 307 or at accounting@kidsblanks.com with your full name, company name, and invoice number.
  • Step 2: Please state the reason for the return/claim.
  • Step 3: A Return Authorization Number MUST be obtained and written clearly on all the returned boxes to be accepted by our receiving department.

Damages/ Marked/ Stained Products caused by “dirty” Heating Platens will not be accepted for credits/returns

NOTE: When preparing to press on the design
1. Ensure the garments and the sublimation papers are clean of lint and other residue
2. Heating Platen is clean
3. Block or brown paper is placed  between the Heating Platen and the Garment